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TOPIC: Bug Found?

Bug Found? 11 months 2 weeks ago #25922

  • fmjnax
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I think, perhaps, I may have found a bug in the Constant Sum question. I set up a question with 18 options. The min value for each was 0 and the max value for each was 100. The total sum was set at 100. The question was set as required.

Now, when you first got to the page and entered your values, it behaved exactly as it should (alerting you if the total was above/below the expected). However, if you leave the survey or navigate to a different page and then come back to the page, everything goes weird. The values will pre-fill from the database as expected. If you click on the Next button, something happens to where the validation no longer passes. You will get fairly random addition. For example, I entered 95 in one box and 5 in another box. The error message said that they currently add up to 270. I changed the 95 to a 90 and entered a 1 in an additional 5 boxes and it then told me that they currently add up to 180.

I have dug through the code and tried to echo out to see what was going on, but I couldn't figure it out. This is on iJoomla Survey 3.0.9.
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Re: Bug Found? 11 months 2 weeks ago #25958

  • Ricardo
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Hi,

Please submit a support ticket and grant us J! backend access. We will take a look at this:
www.ijoomla.com/help-desk/

Let me know the ticket ID.

Best regards,
Ricardo Corai
Moderator
www.ricardocorai.com
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Re: Bug Found? 11 months 1 week ago #26057

  • fmjnax
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Ricardo,

The ticket # is 9035675666. I cannot update the ticket or submit a ticket with the backend access information because I do not have a paid account (it is in my managers name [David Fulton], and he is traveling this week). Is there an e-mail address I can send the backend access information to?
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Re: Bug Found? 11 months 1 week ago #26067

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Hi,

Please email me quoting this ticket to ricardo at ijoomla dot com.

Best regards,
Ricardo Corai
Moderator
www.ricardocorai.com
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Re: Bug Found? 11 months 1 week ago #26069

  • fmjnax
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Thanks Ricardo. I just sent an e-mail your way.
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Re: Bug Found? 11 months 5 days ago #26148

Anything on this ticket yet? Your response time is horrible. So far, this took and your service leaves a lot to be desired. By the way, you requested a ticket to be created 9035675666 which there also has been no response.
Last Edit: 11 months 5 days ago by davidwfulton@hotmail.com.
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