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TOPIC: Purchase Course and Exercise Files together?

Purchase Course and Exercise Files together? 10 months 2 weeks ago #26523

  • nicktod
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Possible issue with purchasing a course and exercise files.
Set up a test student to purchase a course for 1.00 US.
Successful purchase of unlimited subscription, but when the test student goes to access the exercise files, guru want to charge again.
Is this functionality correct? Is there a way to include the exercise file in the purchase of any subscription?

Thanks

Nick
ScreenShot2012-07-07at9.35.30AM.jpg
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Re: Purchase Course and Exercise Files together? 10 months 1 week ago #26536

  • Ricardo
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Hi,

If he is logged and he is a student of this course he should be able to get the excercises. Please check again. If the problem persists submit a support ticket and I will take a look at this:

Let me know the ticket ID:
www.ijoomla.com/help-desk/

Best regards,
Ricardo Corai
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www.ricardocorai.com
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Re: Purchase Course and Exercise Files together? 10 months 1 week ago #26552

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OK.. it's still there.. this is what I did...
Made the education menu item temporarily public. It's normally available to registered and approved members of the site, but they still will have to purchase the courses.
I created a brand new mock user from the "Buy Now" button, purchased through paypal, and received a confirmation email.

At this point, the user has access to the the course, but when I attempt to access the exercise files, the same dialogue still shows up.
I think I may have the url incorrect. This is what it is giving as the URL.
/component/guru/guruEditplans/2-broker-cle-training/renew

Attached are more screen shots..

Thanks


Nick

Screen-shot-2012-07-09-at-3.33.gif


Screenshot2012-07-09at3.33.37PM.jpg
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Re: Purchase Course and Exercise Files together? 10 months 1 week ago #26584

  • Ricardo
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Tomorrow we will release a new version that will include a fix for this.

Thanks for your patience.

Best regards,
Ricardo Corai
Moderator
www.ricardocorai.com
Last Edit: 10 months 1 week ago by Ricardo.
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Re: Purchase Course and Exercise Files together? 9 months 1 week ago #27169

I also have this issue. The course is free to members who register. The exercise file is added to the course. It appears in the tab marked exercise file and when I click it tries to get me to buy the file. Please help.

Thanks

Tony
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Re: Purchase Course and Exercise Files together? 9 months 1 week ago #27181

  • Ricardo
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Hi,

Our programmers are working in a similar issue. Did you post it on our support system?
Ricardo Corai
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www.ricardocorai.com
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