I have uploaded a custom certificate background and have two issues;
1.) when I generate the certificate via the preview feature it looks okay, except I cannot change the Individual's name color. It is pink. It does not seem to follow the template settings or the fonts / styles used in the editor.
2.) the pdf that is linked to the "my certificates" page from the frontend is formatted totally differently.
I've attached two images. One showing how it is formatted in the editor and two, how the PDF looks from the My Certificates tab.