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  1. Teraz
  2. Guru
  3. Tuesday, 16 January 2018
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Dear Sir,
I have a question regarding the start date of a subscription. We have a pack of course we sell as a "bundle" under one course. We thought that the start date of this superior course was the start of the subscription period. However, we've only now discovered that it looks like it's not the case. A user who bought a subscription year ago (jan 2016) but enrolled on separate courses only in the autumn last year can still access all the courses. Is it a bug or that's the way Guru works?

Another question is: does the order with an expired subscription changes its status (expired or pending etc.) or remains paid which may be misleading for the system?

Kind regards,
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