Hello,

On your site was told that Ijoomla Survey's is compatible with Joomla 2.5 (surveys.ijoomla.com/).

After downloading it and installing iJoomla-Surveys(Joomla1.6+1.7)(com_surveys_3.0.7) i would like to start the admin of surveys by going to the component, but when i would start Survey's i get an error:

server Error
An error occurred when the website 10.0.0.21/administrator/index.php?option=com_surveys tried to retrieve. The server may be offline for maintenance or may be misconfigured.(this is the google translate version of the dutch error).

How to fix this ?

Hi,
The extension is full compatible with J! 2.5.
Did you have any error during the installation process?
Try reinstalling the extension again. If the problem persists send me info about your server settings and I will try to reproduce this error on local. Or, if you could grant us backend access submit a support ticket:
www.ijoomla.com/help-desk
Best regards,

I have exactly the same problem.
Do you have a solution already?

Best regards,
Erjen

Hello,

I've reinstalled it and got the same problem.
No problems with installation of: com_surveys_3.0.7.zip, after installation i get"Installing component was successful".

But when i try to acces te component i get the same error

Please submit a support ticket and grant us J! backend access:
www.ijoomla.com/help-desk
Let me know the ticket ID.
Best regards,

I can make a ticket but can't grant you backand access.
This is a website for an company and you never give somebody else access.

Besides there are more people with the same problem.