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WebJIVE
Joined: 01 Jan 1970
Posts: 4
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Posted: Fri Oct 26, 2007 4:53 pm
Post subject: Shipping not showing or adding to cart!!
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Ok, this is driving me batty.. I have no problems hacking PHP or the digistore code to remove tables/borders to get it looking the way I want.
When I add a product to the shop then add numbers to the shipping fields (tab), shipping costs are not showing in the product and are not being added to the cart. Why?
My customer is driving me nuts over this and I need to figure this out.
Regards,
Eric
P.S. I have only made cosmetic changes to the file and no PHP errors are showing due to my cosmetic changes. |
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Vlade
Joined: 23 Aug 2007
Posts: 142
Location: Los Angeles, CA
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Posted: Fri Oct 26, 2007 7:24 pm
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Hi,
first make sure you have chosen correct product type - that has shipping required within name.
Second, are you logged in when viewing cart? If you are not logged in there is no way that a system can know where are you from in order to display correct shipping cost.
Regards,
_________________
Vladimir
iJoomla Support |
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WebJIVE
Joined: 01 Jan 1970
Posts: 4
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Posted: Fri Oct 26, 2007 7:33 pm
Post subject:
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| Vlade wrote: | Hi,
first make sure you have chosen correct product type - that has shipping required within name.
Second, are you logged in when viewing cart? If you are not logged in there is no way that a system can know where are you from in order to display correct shipping cost.
Regards, |
The correct product type is chosen... Why do I need to be logged in to see shipping costs when it's entered in the product tab? If this is the case, is there any way I can override this in the code somewhere? I even tried using the attributes to change the price but, so far I have yet to find a way to get attributes (which normally do this) to do an additional charge.
I have REALLY went out on the limb by purchasing the Digistore and hope we can get around this so that I don't look bad to the customer. |
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Vlade
Joined: 23 Aug 2007
Posts: 142
Location: Los Angeles, CA
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Posted: Fri Oct 26, 2007 8:10 pm
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| Quote: | | Why do I need to be logged in to see shipping costs when it's entered in the product tab? |
I said system cannot tell is visitor from same state/province, country, other country relative to your store location. As you know the are three fields in admin so you can set different shipping cost depending on visitors location.
Better option would be to hide this column if a visitor is not logged in. I can't tell you how to make it always visible when there are more than one field that can be set for the shipping cost.
I hope I was clear.
Regards,
_________________
Vladimir
iJoomla Support |
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WebJIVE
Joined: 01 Jan 1970
Posts: 4
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Posted: Fri Oct 26, 2007 8:20 pm
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That still confuses me.. If it doesn't matter what the state is that I'm shipping to (since you don't use any kind of API to shippers anyway) since shipping costs are fixed, how do I get that to add or is this not something this product will do?
Regards... |
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merav
Joined: 25 Oct 2005
Posts: 4532
Location: Long Beach, CA, USA
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Posted: Fri Oct 26, 2007 9:39 pm
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We will have to think of a solution to this, we will try to come up with a solution for the next version, so that if the shipping is for all users no matter where they live, it will show it even if they are not logged in.
_________________
Merav
Founder, Product Designer
iJoomla.com |
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WebJIVE
Joined: 01 Jan 1970
Posts: 4
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Posted: Fri Oct 26, 2007 10:56 pm
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| Right now that leaves me in a crunch with this customer and now I may have to consider converting them to another cart, at my expense. |
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