iJoomla Forum

iJoomla Digistore => Support Questions => Topic started by: SKATI on May 09, 2008, 12:27:57 PM

Title: Downloading Files doesnt work
Post by: SKATI on May 09, 2008, 12:27:57 PM

Hello,

i have the problem that when i buy some files from my shop and want to download them, i only download a index.php or a index2.php. Has anybody a solution for this problem ? The files are MP3´s (13mb) and stored in media/releases, uploaded by ftp set to 777 and the folder is even 777 chmod. i choose them in the file tab and the current file displays the right file.

Please Help

My Site is www.now-we-do.de

Thanx a lot for your help

Title: Re: Downloading Files doesnt work
Post by: RicardoCorai on May 12, 2008, 12:03:16 PM

Please submit a support ticket.
Best regards,

Title: Re: Downloading Files doesnt work
Post by: SKATI on May 13, 2008, 03:55:06 AM

i did so, on friday

Title: Re: Downloading Files doesnt work
Post by: RicardoCorai on May 15, 2008, 12:05:40 PM

Our support team is taking care of your problem and I´m sure that it will be fix ASAP.
thanks for your patience.

Title: Re: Downloading Files doesnt work
Post by: Rob Joyce on May 31, 2008, 06:38:06 PM

This problem seems to be system related, we don't encounter this problem on any other sites, so can only assume that it is related to the server config. When I access your site I don't get the index or index2.php file downloading.