iJoomla Forum

iJoomla Digistore => Pre-Sales Questions => Topic started by: skytopdesigns on October 31, 2007, 10:06:14 AM



Title: shipping rates
Post by: skytopdesigns on October 31, 2007, 10:06:14 AM
do you plan on adding te ability to use shipping rates on the cart?

thanks


Title: Re: shipping rates
Post by: meravush on October 31, 2007, 10:37:25 PM
You can already set up fixed rate. Later on we may add more sophistication to this feature.


Title: Re: shipping rates
Post by: Pragmatist on November 05, 2007, 04:14:31 PM
You can select either a flat rate or "a percentage of the sale total".  Both options are very lame, as neither works very well with multiple purchases.  As an example, let's say you are selling two items.  S&H for one is $9.50, and the other is $7.50.  Makes perfect sense if the buyer only chooses one item.  But if they select both (and one may be a needed accessory of the other), the shipping has jumped to $17.00.  Not good, for total of combined shipping should still be around $9.50.  Also, there are no options for the customer--ground, second day, etcetera.  Add a third item to the cart and your customer is likely gone.

If we try to fix this by percentages, and set the smaller item to lets say 25% of the total price, if this is the only thing they bought, you may have just gotten screwed out of $5-6 of what it really cost to ship it.  Not good.  Add another item to the cart and it can get worse.

iJoomla has some very good products.  This one was designed primarily to sell digital downloadables--tangible goods are an afterthought.  There are a lot of limitations, and the payment system is pretty crude as well.  If you are serious about online selling, this one is not quite ready for prime time.  As a respectful suggestion to the developers, maybe you guys should slow down a little on pushing all these new components and mambots to market and flesh this one out a little more.


Title: Re: shipping rates
Post by: merav on November 05, 2007, 06:19:50 PM
Ok, I will explain this one more time, since this seems to be recurring "suggestion"  :). We have more than one developmemt team, and each team works on a different extension. Just because we're working on other extensions, doesn't mean we just stopped working on digistore. Makes sense?

Ok, now that's out of the way, I will also explain one more time, that we are aware of all the improvements that needs to be done to shipping and many other features, but programming takes time. Don't expect the newly born digistore to behave like shopping carts that have been around for 10 years and you will not be disappointed. We state clearly which features are supported and we give you access to the demo to try it our yourself. Digistore is a BASIC shopping cart that works out of the box. It's not perfect, but unlike other Joomla cart it actually works.

And as always, if you are unhappy and you think it's not worth waiting for, you can ask for a refund, we will not take it personally.

We are working on features every day and we're making good progress, and hopefully we will be releasing a new version any day now.


Title: Re: shipping rates
Post by: Pragmatist on November 29, 2007, 08:17:29 AM
Hi Merav, and thanks for your reply.  The issue however is that Digistore was primarily designed to deliver electronic media to the end consumer.  Shipping a tangible product seems to be a trivial afterthought, and your marketing literature indicates that it will perform capably for tangible goods.

I understand that this is an emerging application--and that demos are available for all products.  But given the marketing information provided and the appearance of the demo (and iJoomla embedded site) most buyers are not going to discover the limitations of the shipping system until they are actually in development of the cart on their CMS site.

Since I made my initial post, I have received six emails from other developers who have run into the same issue.  What we are telling you guys is fixing the issues with shipping is not a "suggestion," it is core functionality for an online shopping system.  This fact may be lost on software engineers who write the app and sell it online, but it is certainly not lost to online entrepreneurs who must stand up a system that allows them to do commerce.

You can easily check and see that I am a loyal iJoomla customer--having bought several applications and several licenses to run them on different sites I have developed.  None have fallen short of expectations until this one.  I have not yet downloaded the new "update" and checked it out, but I see nothing about enhanced shipping in the promo materials.

Coupons, discounts, flexible configuration, etcetera are all wonderful things--but they are enhancements to core functionality.  We need a store component that allows domestic and international shipping based upon weight--that offers the consumer the ability to choose between conventional ground, expedited, and next day shipping.  And can effectively combine the shipping weights to provide a reasonable cost to the consumer without creating issues for the seller.  This is core functionality, and I cannot think of any other store cart system that does not offer this.  This includes the other so-called "basic" cart systems.

Keep up the good work, and I look forward to the time that this component is out of the toddler stage...


Title: Re: shipping rates
Post by: mclark2112 on January 30, 2008, 10:36:17 AM
Has this been addressed? I would buy this product if the shipping works.


Title: Re: shipping rates
Post by: RicardoCorai on January 30, 2008, 01:00:19 PM
Has this been addressed? I would buy this product if the shipping works.
We are working on that. The shipping system works fine but this particular scenario needs more time.
Best regards,


Title: Re: shipping rates
Post by: wkbennion on March 16, 2008, 08:04:28 PM
Is UPS shipping coming anytime soon?  Cumulative weight then using UPS shipping calculator from shipper to destination for Items that don't have their own shipping cost?


Title: Re: shipping rates
Post by: RicardoCorai on March 18, 2008, 11:00:04 AM
I can“t tell you about this. I need to ask in order to give you an answer.
Best regards,