Title: Can't login to Support
Post by: PushPad on January 02, 2008, 11:37:41 AM

I cannot seem to login to your support center to open a ticket.

Please email me so I can request support.

Title: Re: Can't login to Support
Post by: PushPad on January 02, 2008, 12:15:05 PM

I guess I can just post the issue here.

Magazine article picture is not showing in intro in one article as seen here:

http://www.cywire.com/ right column > third article on front page

Title: Re: Can't login to Support
Post by: RicardoCorai on January 03, 2008, 08:28:17 PM

Hi PushPad,
I checked your source code and find this:
With image:

Code:

<span class='intro_vertical'><img src="http://www.cywire.com/images/stories/users/dreams.jpg" width="113" height="170" style="float: left;" hspace="6" alt="Image" title="Image" border="1" />I closed my bedroom door quietly and plopped down in a nearby chair. The day’s excitement still reeled in my mind.

Without image:

Code:

<span class='intro_vertical'><P>Jesus had to be upheld - after all, what kind of religion is not led by a god? From Emperor Constantine's

Please, check the HTML in your intro text (I see a P tag open but not closed.) and if you add the image correctly.
Best regards.

Title: Re: Can't login to Support
Post by: eddiet on January 14, 2008, 03:55:18 PM

Quote from: Gunnar on January 14, 2008, 03:31:09 PM

I can't either. I really enjoy the email saying "Please do let us know if you have any questions." when the return address is "DO_NOT_REPLY@ijoomla.com". Perhaps it should be "we_have_your_money_now_go_away@ijoomla.com", because it really seems like they're acting that way. Hello, ijoomla? We paid you for a very limited license that doesn't work! Talk to us!

Oh behave yourself please, iJoomla has absolutely excellent support and your license includes upgrades for life.
Search the forum and open a support ticket if you can't find an answer.

Title: Re: Can't login to Support
Post by: PushPad on January 21, 2008, 09:05:34 AM

Thanks RicardoCorai, I should have checked the code...works fine now.

Gunnar, the reason I have not opened a support ticket is because I no longer can login into iJoomla's as mentioned in the first post. I have sent emails...but no response.

Title: Re: Can't login to Support
Post by: merav on January 23, 2008, 01:32:50 PM

Quote from: PushPad on January 02, 2008, 11:37:41 AM

I cannot seem to login to your support center to open a ticket.

Please email me so I can request support.

I can't find a support account with your email, did you register? If not, please register here:

http://www.ijoomla.com/support/index.php?_m=core&_a=register

If you already registered, please send me an email to merav at ijoomla dot com and let me know.

iJoomla Forum

iJoomla Magazine => Report Bugs => Topic started by: PushPad on January 02, 2008, 11:37:41 AM