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iJoomla Magazine / Suggestions/Ideas / Suggestion on the way bugs and problems are handled.
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on: August 02, 2008, 07:01:37 PM
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I've been monitoring this forum for quite some time and a loyal customer of merav ijoomla since the launch.
one thing i notice and need improvements is the customer support managements.
Problem: Customer have certain problem and post in the forum, 99% problem can be solved online and need a support tickets open. Support ticket open and problem solve. What if the same problem exist all over with other users ?
Solution: Reply with closed solution for that problem and its solutions.So that members can view the solution themselves and solve themselves.support personal can save more time and doing repeating job,Weekends warriors or diff Gmt customer no need to wait till dawn for the tickets to be answered.
my humble suggestions.
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7
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iJoomla Magazine / Support Questions / SEF Advance problem?
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on: May 26, 2008, 07:18:46 AM
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HI. My dev. just install SEF Advance. it work for all site but not Ijoomla. when click at the read more button, the link changes but the content remain same. pls help me look into this.
thanks
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iJoomla Magazine / Support Questions / article sections
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on: May 04, 2008, 04:21:14 AM
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Hello
just installed the new version on my 1.5 site. installation all ok. but cant do anything on the article tab,
any idea?
open support ticket on this wonder if this is faster.
thanks
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9
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iJoomla Magazine / Report Bugs / Re: SECURITY VULNARABILITIES?
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on: April 17, 2008, 02:20:01 AM
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EXCELLENT IJOOMLA ON TAKING YOUR OWN SWEET TIME TO LOOK INTO THIS SECURITY ISSUE. SEND SUPPORT TICKET . NO UPDATES. EXCELLENT . ONE WORD.! FIRST TIME I AM SEEING THE DEV TAKING THEIR OWN TIME TO FIND SOLUTION FOR SECURITIES. I AM SURE NOT MANY AWARE OF THE POTENTIAL RISK NOW USING IJOOMLA MAGAZINE.
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11
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iJoomla Magazine / Support Questions / Re: two issue
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on: April 03, 2008, 08:48:48 AM
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thank you.
1. i will look into this.
2. artiosef. . i dont want anything possible. ? no magazine as well
example
mainsite.com/a instead of mainsite.com/home/magazine/a
where the home come from now ?
thanks again
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iJoomla Magazine / Support Questions / two issue
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on: April 03, 2008, 07:36:33 AM
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hi need some guide here
1. Ijoomla magazine as homepage
How can i have the magazine A as normal homepage with recent articls only let say 3 hor 3 vertical only at home page. but when come to another menu i want all complete article on that.
2. SEO url: i want to remove magazine word completely. now i receive /home/magazine/a etc . where the home come from ? how to remove magazine to acheieve /a, /b,/c etc?
thanks
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