1
Welcome, Guest. Please login or register.
November 20, 2008, 12:01:56 AM
Home Help Search Login Register
News: iJoomla Redirect for Joomla 1.5 is here!

+  iJoomla Forum
|-+  General
| |-+  General iJoomla Discussions
| | |-+  JTrans Pro Support What's going on?		 « previous next »
Pages: [1] Print
Author Topic: JTrans Pro Support What's going on?  (Read 1363 times)
mujer
Newbie
*
Posts: 3


View Profile Email
« on: May 22, 2008, 10:55:04 AM »
I've bought JTrans Pro and made a ticket to be installed since 05-18-2008. And no one in your firm has responed to my request. I've even send out e-mails requesting the installation, no response; What's going on with the support or customer service at your firm?

I'm very upset about all this  Embarrassed

Mujer
Logged
RicardoCorai
customers
Hero Member
*
Posts: 2258


View Profile WWW
« Reply #1 on: May 22, 2008, 02:11:26 PM »
Do you need us to install JTrans Pro (from www.joomlaspan.com) for you?
Logged
Ricardo Corai
Moderator
www.planetacms.com
mujer
Newbie
*
Posts: 3


View Profile Email
« Reply #2 on: May 23, 2008, 05:38:48 AM »
Thank you, Ricardo

I've paid the firm for it to be intalled.
I just thought of canceling my order.
But if you can help me I'll be more then happy.
Logged
RicardoCorai
customers
Hero Member
*
Posts: 2258


View Profile WWW
« Reply #3 on: May 23, 2008, 04:58:54 PM »
Hi,
JTrans Pro is not an iJoomla component. It is a component from joomlaspan.com. If you are an iJoomla customer, you can submit a support ticket and we can help you to install our extensions and JTrans Pro if you need.
Best regards,
Logged
Ricardo Corai
Moderator
www.planetacms.com
mujer
Newbie
*
Posts: 3


View Profile Email
« Reply #4 on: May 23, 2008, 06:33:52 PM »
Hi Ricardo,
You mean I have to make other ticket, because I made one already on 05/18/2008 and was not repond. Sad
Logged
RicardoCorai
customers
Hero Member
*
Posts: 2258


View Profile WWW
« Reply #5 on: May 27, 2008, 11:24:29 AM »
Hi,
I can´t see any tickets from you on our support system. I tried to search it using your email but I couldn´t find anything.
Where did you submit your ticket?
Can you post that URL?
Best regards,
Logged
Ricardo Corai
Moderator
www.planetacms.com
Pages: [1] Print 
« previous next »
Jump to:  


Login with username, password and session length
Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC
Joomla Bridge by JoomlaHacks.com
Theme Globe by Eponnox
-->