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November 22, 2008, 02:30:27 PM
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Author Topic: Confirmation Email Issues  (Read 287 times)
Dhahii
customers
Newbie
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Posts: 32


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« on: August 12, 2008, 01:36:09 PM »

Hi there,

I'm having a problem with my Confirmation email, both from within the Digistore system, and from 2CO payment.

The problem stems from the type of order. Example:

When a customer orders 3 different products, the confirmation email, if you include [PRODUCTS] will display the names of those products:

Product A
Product B
Product C

However, if the customer orders 3 of Product A, 1 of Product B, and 1 of Product C, the email looks identical.

Adding [NUMBER_OF_LICENSES] does not help, as what you get will appear like:

5 Product A
Product B
Product C

To explain this issue another way: when I order more than one of an item, without checking the Orders Manager at the backend, how can I tell which CD there is more than one of? And how can the customer be certain - which is the point of a confirmation email  Grin

Cheers!
Lord Dave of the Dirt
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