1
Welcome, Guest. Please login or register.
November 22, 2008, 06:38:22 AM
Home Help Search Login Register
News: New Version of iJoomla Magazine for 1.5

+  iJoomla Forum
|-+  iJoomla Digistore
| |-+  Support Questions
| | |-+  Customer Registration Needed
« previous next »
Pages: [1] Print
Author Topic: Customer Registration Needed  (Read 224 times)
drewjuen
Newbie
*
Posts: 4


View Profile Email
« on: October 02, 2008, 03:15:14 PM »

i understand that digistore requires the customer to be signed in to make a purchase, but when they are not, and have added items to their cart, and press the checkout button, there is an error dialog that pops up:

Unable to retrieve session data.

This is confusing to customers or potential customers that could be reminded to login and/or register at this point.

The questions I have are:

1. Is this going to be a feature in the future - because there is not a shopping cart I have ever seen that just produces an obscure error like this. They just ask the customer to login or register...and then are allowed to continue to check out...

2. Is there anyone who has developed a solution for this problem?

3. Is there someone I could pay to develop a solution for us. All it would really be is a popup saying "please login or register to continue" instead of "unable to retrieve session data"

Thanks to all

Drew Juen
Logged
jkovar
customers
Newbie
*
Posts: 21


View Profile Email
« Reply #1 on: October 02, 2008, 03:46:25 PM »

My site does go to a page asking the user to either login or register.

Both options are shown on the screen.

I am on Joomla 1.0.15 and Digistore 1.3.3.

Logged
RicardoCorai
customers
Hero Member
*
Posts: 2264


View Profile WWW
« Reply #2 on: October 03, 2008, 06:18:31 PM »

Quote
i understand that digistore requires the customer to be signed in to make a purchase, but when they are not, and have added items to their cart, and press the checkout button, there is an error dialog that pops up:

Unable to retrieve session data.

This is confusing to customers or potential customers that could be reminded to login and/or register at this point.
It looks like a bug. Actually if you click on checkout you will see this: "Register or login to checkout".
Submit a support ticket and we will help you with this.
Best regards,
Logged

Ricardo Corai
Moderator
www.planetacms.com
Pages: [1] Print 
« previous next »
Jump to:  


Login with username, password and session length

Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC
Joomla Bridge by JoomlaHacks.com
Theme Globe by Eponnox