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ioncube error

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Topic: ioncube error (Read 1327 times)

effe8
customers
Newbie

Posts: 14

ioncube error

« on: December 02, 2007, 08:48:22 AM »

Q1. I have installed on the localhost and it compares an error:
The file C:\Programmi\xampp\htdocs\mysite\administrator\components\com_news_portal\admin.news_portal.php has been encoded with the ionCube PHP Encoder and requires the free ioncube_loader_win_5.2.dll ionCube PHP Loader to be installed.

Q2. I cannot open a ticket because the email/pass doesn't work !


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RicardoCorai
customers
Hero Member

Posts: 2447

Re: ioncube error

« Reply #1 on: December 02, 2007, 12:07:41 PM »

Hi effe8,
1- You need install ionCube in your server (check here).
2- We will check this.
Regards,


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Ricardo Corai
Moderator
www.planetacms.com

effe8
customers
Newbie

Posts: 14

Re: ioncube error

« Reply #2 on: December 02, 2007, 01:55:47 PM »

I follow instructions and after click on the link that says "run-time loading installation instructions" it says :

"Results
Your PHP install appears to have threading support and run-time Loading is only possible on threaded web servers if using the CGI, FastCGI or CLI interface.
Instructions
To run encoded files please install the Loader in the php.ini file."

How can I resolve this ?


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RicardoCorai
customers
Hero Member

Posts: 2447

Re: ioncube error

« Reply #3 on: December 03, 2007, 05:00:32 PM »

Hi effe8,
Please submit a support ticket.
Regards,


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Ricardo Corai
Moderator
www.planetacms.com

Rob Joyce
QA Manager and Technical Support
customers
Newbie

Posts: 30

Re: ioncube error

« Reply #4 on: December 03, 2007, 10:02:03 PM »

To resolve this:
in the root of the website create a directory "ioncube"
place the loader file there.
then in your php.ini file, add the line:
zend_extension_ts = "path to website/ioncube/loaderfilename.dll"

make sure that you only have ONE zend_extension_ts entry in the php.ini file.
then restart your webserver.
your component should then be accessible.


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Rob Joyce
Customer Support & QA
iJoomla.com

effe8
customers
Newbie

Posts: 14

Re: ioncube error

« Reply #5 on: December 04, 2007, 12:12:11 AM »

Quote from: RicardoCorai on December 03, 2007, 05:00:32 PM

Hi effe8,
Please submit a support ticket.
Regards,

I though to do that but my registered email address and password for tis portal/forum doesn't work (isn't recognised). I don't know why ?
Do I need registered again on the support system page with other credentials than those on the forum ?


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effe8
customers
Newbie

Posts: 14

Re: ioncube error

« Reply #6 on: December 04, 2007, 12:14:13 AM »

Quote from: Robbo on December 03, 2007, 10:02:03 PM

Thank you ! I will try soon.
In fact this error it happens only on localhost ! On the production server, the installation it was without errors !


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Rob Joyce
QA Manager and Technical Support
customers
Newbie

Posts: 30

Re: ioncube error

« Reply #7 on: December 04, 2007, 02:20:28 AM »

This problem generally happens on localhost installations for windows users because windows is a threaded operating system and a typical installation of apache and php doesn't load php as a CGI, which is what is required for dynamic loading to work.

There are two solutions to this problem,
1), the mode difficult method of reconfiguring your apache/pph installation as a CGI/Fast CGI setup.
2) add the specified zend_extension_ts command to the php.ini file.


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Rob Joyce
Customer Support & QA
iJoomla.com

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