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November 22, 2008, 09:29:02 AM
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Support Questions
Load Time is too much
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Topic: Load Time is too much (Read 3270 times)
dionysus
customers
Newbie
Posts: 9
Load Time is too much
«
on:
October 31, 2007, 05:37:45 PM »
When i try and access the section part of the portal, the load time is unbearable
Here is a test, most pages loads within 1-3 sec, but the portal is taking 14-18 sec.
http://www.ichoson.com/component/option,com_news_portal/task,section/id,5/Itemid,10651/
Can i do anything to decrease the load time??
Logged
merav
customers
Sr. Member
Posts: 434
Re: Load Time is too much
«
Reply #1 on:
October 31, 2007, 10:53:49 PM »
Post a support ticket and we'll try to figure out the problem.
Logged
Merav
Founder
iJoomla.com
"A 100,000 website for less than a 100 bucks"
dionysus
customers
Newbie
Posts: 9
Re: Load Time is too much
«
Reply #2 on:
October 31, 2007, 11:15:27 PM »
It won't let me log in to the support page
Logged
merav
customers
Sr. Member
Posts: 434
Re: Load Time is too much
«
Reply #3 on:
November 01, 2007, 10:39:06 AM »
you need to register first:
http://www.ijoomla.com/support/index.php?_m=core&_a=register
Logged
Merav
Founder
iJoomla.com
"A 100,000 website for less than a 100 bucks"
dionysus
customers
Newbie
Posts: 9
Re: Load Time is too much
«
Reply #4 on:
November 01, 2007, 11:22:42 AM »
I have registered already.
Do I have to re-register?
Logged
dionysus
customers
Newbie
Posts: 9
Re: Load Time is too much
«
Reply #5 on:
November 01, 2007, 01:31:20 PM »
I had the same issue about 8 months ago. I have tried on both FF and IE.
Cleared cache and cookies, and still won't let me login.
Logged
merav
customers
Sr. Member
Posts: 434
Re: Load Time is too much
«
Reply #6 on:
November 01, 2007, 09:21:54 PM »
There seem to be a bug on this software kayako, that we can't really figure out. Can you try from a different computer?
Logged
Merav
Founder
iJoomla.com
"A 100,000 website for less than a 100 bucks"
dionysus
customers
Newbie
Posts: 9
Re: Load Time is too much
«
Reply #7 on:
November 01, 2007, 09:31:05 PM »
Sorry,
I don't have another computer to jump on
The last time, I just e-mailed support.
Please advise
Logged
merav
customers
Sr. Member
Posts: 434
Re: Load Time is too much
«
Reply #8 on:
November 01, 2007, 09:55:14 PM »
Do the same, email to the same email address you did before. Sorry I don't have a better solution.
Logged
Merav
Founder
iJoomla.com
"A 100,000 website for less than a 100 bucks"
perweb
customers
Newbie
Posts: 7
Re: Load Time is too much
«
Reply #9 on:
November 02, 2007, 04:24:51 PM »
Hello,
www.ichoson.com
is hosted in a share server. Please visit my site:
http://perweb.tv
You can see videos in "
real time
".
I recommend you to rent a dedicated server.
Regards,
Logged
Jorge Machado
http://www.perantivirus.com
http://www.perweb.tv
dionysus
customers
Newbie
Posts: 9
Re: Load Time is too much
«
Reply #10 on:
November 02, 2007, 04:40:38 PM »
Your Site is nice and loads very fast.
I am currently on a semi-dedicated server,
http://www.buyhttp.com/semi_dedicated_hosting.html
maybe it is a shared hosting. Not sure..
But most of all my other pages works fine, except when accessing the ijoomla sections.
-----
Tech got back to me and said that they needed to optimize the codes but had no ETA.
If I can get my page to load that fast, I should switch.. where did you get service?
Logged
alin
customers
Newbie
Posts: 28
Re: Load Time is too much
«
Reply #11 on:
November 03, 2007, 03:06:39 AM »
Hi,
Please switch for a moment on debug mode and send me list of queries from that page.
Regards,
Alin
Logged
dionysus
customers
Newbie
Posts: 9
Re: Load Time is too much
«
Reply #12 on:
November 03, 2007, 08:57:43 AM »
Here you go: 337 queries executed
Logged
perweb
customers
Newbie
Posts: 7
Re: Load Time is too much
«
Reply #13 on:
November 04, 2007, 06:41:09 AM »
Hello dionysus,
Your site is OK. I think you have installed some Joomla modules or mambots inappropiated. I would recommend you to re-install Joomla but must be carefully making a MySQL database and a config.php backup
To see where and how is hosted a site visit this link:
http://news.netcraft.com/
At the box on th upper left type:
www.ichoson.com
You will find the block belongs to:
Liquid Web, Inc.
http://www.liquidweb.com/
Your virtual server is not the same like a dedicated server. But I think is working OK.
The reason I have dedicated servers is due to I have a lot of visitors and that helps to sell my antivirus software:
http://www.perantivirus.com
Please do not hesitate to make your questions in this forum. There a lot of good people willing to help.
Regards from Peru
Jorge Machado
http://www.jorgemachado.net
Logged
Jorge Machado
http://www.perantivirus.com
http://www.perweb.tv
dionysus
customers
Newbie
Posts: 9
Re: Load Time is too much
«
Reply #14 on:
November 05, 2007, 09:03:19 AM »
Thanks Jorge,
I did some test on the server, and It actually performs alot better then the Industry standard. I actually moved ijoomla portal from the frontpage, because of the slow load time, and my queries dropped from over 300 to less than 90.
I have never done a re-install of joomla, so that would be very scary for me to do.
Logged
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