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Author Topic: Not getting emails from notifications of new ads  (Read 1293 times)
hadassah
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« on: December 16, 2007, 03:23:36 PM »

1)  I created an Advertiser from the backend and approve this advertiser.

I login as this approved advertiser on the frontend and created an ADvertisement.

The Admin doesn't seem to be getting any email notifications, even though the email address is correct.

2) I registered as a new Advertiser on the frontend. 

The admin also didn't get any email notification about this new advertiser.  But the advertiser himself is notifed that his application is being reviewed.

What could be wrong in both cases?  I'm running Joomla 1.0.12
« Last Edit: December 17, 2007, 10:18:24 AM by hadassah » Logged
RicardoCorai
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« Reply #1 on: December 17, 2007, 01:43:10 PM »

Hi hadassah,
Let me check this and then I´ll come back with an answer.
Regards,
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Ricardo Corai
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www.planetacms.com
merav
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« Reply #2 on: December 21, 2007, 08:34:24 AM »

1. The admin doesn't get a notification on new advertiser if the admin added the advertiser on the backend, only if the advertiser join on the front end.

2. This is not a known bug, so we will have to look at your site to find out why you're not getting the emails, please open a support ticket.
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Merav
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hadassah
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« Reply #3 on: December 21, 2007, 09:47:18 AM »

Hi,

I've opened a support ticket for this and other issues I have found and your developer has been very diligent and fixed many issues.  Thank you.

I also found a new problem where an approved advertiser who created a campaign and ads for it, do not generate emails for the administrator to approve them.  Your developer states that this is not a bug but will include this feature in the next release.

I personally think it is a bug because the administrator needs to be notified by email in order to be aware that there are new ads pending to be approved.

I look forward to your next more stable release, because this version is not usable as it is.  It requires fixes in the code to make it work.

« Last Edit: December 23, 2007, 08:49:02 AM by hadassah » Logged
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