"I do like to recognize good service when it happens"
"I wanted to thank you for the quality of your support team. Rob and Alin are the ones I’ve been working with lately and I have to say that I’m very happy with their response times and general concern about helping the customer get problems resolved. Never a complaint – only quality support. I’m sure you all are fully invested in what you do, but I do like to recognize good service when it happens. Please pass this on to the team…"