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  1. Website Projects
  2. General, Sales & Billing
  3. Wednesday, 17 January 2018
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HI

I am trying to install the free version so I can demo Guru before purchasing however when installing the package I get an error message:

Warning
JInstaller: :Install: Can't find XML setup file.

I have unziped the package and can see the setup file is there however it will not install. I am using Joomla 3.7.5
Alin Dinca Accepted Answer Pending Moderation
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I will create a ticket for development team and maybe in the future we will implement K2 support.
  1. more than a month ago
  2. General, Sales & Billing
  3. # 21
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please advise the following:

1/ support forum does not notify user when you respond to a support request - this is infuriating as I have to keep coming back and checking

2/ can not add a student from existing users. When I go to add an existing user as a student I get an error message that the username does not exist.

3/ when the course type is sequential (one per week) how do we set up we want to be available each week and how do we nominate what is displayed for what week?

I have added a module for each week (ie week one, week two, week three) but it is the individual lessons which become available each week, rather than all the lessons within the module ie we need to have 14 lessons available each week for 12 weeks (2 lessons a day) but I can only see that we can have one per week released

4/ some of the admin layouts are all over the place - see attached

5/ on the course information / start page how do we hide the course details section as it is really messy

thanks
Screen Shot 2018-02-01 at 3.06.45 PM.png Screen Shot 2018-02-01 at 3.07.53 PM.png
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  1. more than a month ago
  2. General, Sales & Billing
  3. # 22
Alin Dinca Accepted Answer Pending Moderation
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Hello,

#1. We will soon move from EasyDiscuss component to a new support system which will be better.
#2. here is a new version which is fixing this bug: https://drive.google.com/file/d/1rl8kZM3JRvpnnXBcVGZE7ImyFgkoU0Wb/view
We are working on a new Guru Pro version, as soon we will have it ready we will also write and release a new Light version which will include more fixes.
#3. sequential feature is included only for lessons and not for modules.
#4. the new version will include layout and design fixes too.
#5. That info can be only hidden from the code by doing custom modifications, there is no place to automatically hide them.

Thank you,
Alin
  1. more than a month ago
  2. General, Sales & Billing
  3. # 23
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2/ add existing student issues:
a) name, surname, email fields are not prepopulated with users existing details
b) select course does not show courses
c) there is no predictive text when searching for an existing user

3/ we have a course which is 12 weeks long and each week there are two lessons available however I have entered this and only the first lesson is available - not the first two lessons - see attached

4/ layouts are still very messy

5/ can you make this available in the cms as layout options as it seems that you are making a lot of bug fixes still and I do not want to loose these changes every time we need to do an update - especially when I upgrade to the full version which is very expensive so I need to make sure that it is going to work well

can you please send me an email when you update the ticket as it is impossible to keep having to come back and check for your responses
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  1. more than a month ago
  2. General, Sales & Billing
  3. # 24
Alin Dinca Accepted Answer Pending Moderation
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Hi,

#2.
a. Please see attached, the if there are data for the user they are in the form.
b. Please see attached, on my test is working, if you can send me your website FTP and admin I will look over to see what can be wrong there.
c. There is no predictive text implemented
#3. Is not working like that, you can't have two lessons per week.
#4. Please send me some screen shots so I can have a look over
#5. We will add an option in Guru settings to hide that options but this will not happen very soon, there are other fixes and features on road map but a ticket for this is created.

Thank you!
Alin
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  1. more than a month ago
  2. General, Sales & Billing
  3. # 25
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It is a requirement for me that I have two lessons per week - how do I acheive this??
  1. more than a month ago
  2. General, Sales & Billing
  3. # 26
Alin Dinca Accepted Answer Pending Moderation
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Hello,

This can't be achieved with the current Guru version but I created a ticket for development team and maybe we should add more options for how many lessons to be released in sequential.

Regards,
Alin
  1. more than a month ago
  2. General, Sales & Billing
  3. # 27
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when will this be available?
  1. more than a month ago
  2. General, Sales & Billing
  3. # 28
Alin Dinca Accepted Answer Pending Moderation
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There is no a time frame yet for this feature. Because of the current road map and the list of other features and fixes, it can take like 2-3 months till we will implement it.
Thank you.
  1. more than a month ago
  2. General, Sales & Billing
  3. # 29
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could you please advise on this?
  1. more than a month ago
  2. General, Sales & Billing
  3. # 30
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could you also please please please update your support so that we receive a notification when the support has responded
  1. more than a month ago
  2. General, Sales & Billing
  3. # 31
Alin Dinca Accepted Answer Pending Moderation
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Hi,
We did all the settings so that notifications be enabled but looks like something is wrong with the forum himself. Soon we will move to a new system that will work better then this one.
Thank you for understanding!
Alin
  1. more than a month ago
  2. General, Sales & Billing
  3. # 32
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could you please advise when you will have the release with the inclusion of multiple lessons to be released in sequential?
  1. more than a month ago
  2. General, Sales & Billing
  3. # 33
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could you please advise??
  1. more than a month ago
  2. General, Sales & Billing
  3. # 34
Alin Dinca Accepted Answer Pending Moderation
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Hi,
It is released:
https://guru.ijoomla.com/changelog/239-guru-5-0-18

This is only Guru Pro feature.
Thank you,
Alin
  1. more than a month ago
  2. General, Sales & Billing
  3. # 35
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